The Consumer Services Division (CSD) at the Arkansas Insurance Department has recovered $3,673,940 for Arkansas insurance customers in the first half of 2018, the agency reported.
Recoveries are dollar amounts recovered for Arkansas consumers by CSD in excess of the amounts initially offered by insurance companies.
For 2017, the Consumer Services Division recovered $2,813,513.
CSD assists insurance consumers with complaints and inquiries regarding insurance companies, producers, and adjusters. The division investigates all complaints, working with the insurance company and the consumer to determine the appropriate course of action. CSD travels statewide to provide educational information and materials.
Source: Arkansas Insurance Department
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