Indian Company Opens South Carolina Insurance Services Center

May 30, 2012

An Indian company is slated to open a new facility to process insurance claims and provide insurers other financial and accounting services that could create up to 750 new jobs in South Carolina.

WNS Global Services said it will open the new facility in Columbia in July after investing $4.25 million for an office that will include a call center, a claims adjusting operation, and other financial support functions.

WNS Senior Vice President Jon Hurley said the center would initially hire some 300 workers, but it expects to be at full employment at around 750 workers within two years. He said the company is already talking to several large insurers about using its services.

The Mumbai-based WNS has offices in New York and New Jersey, but the Columbia facility will be the first dedicated to providing insurers and other financial institutes with the ability to handle a high volume workload.

WNS currently employs more than 25,000 workers at 25 centers worldwide.

Hurley said the company is moving its operations from India due to rising salaries and costs. Given the company’s expanding U.S. customer base, he said it will be more cost efficient to provide these services in the United States.

Company officials said Columbia was selected for the location after consideration of several factors including the state’s overall economic conditions and its location to colleges and an airport.

They also noted that Columbia is already home to other major insurers include Aflac, Colonial Life Insurance Co., and BlueCross and BlueShield of South Carolina.

Topics South Carolina

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