The South Carolina Department of Insurance (SCDOI) assisted insurance consumers in the state in receiving more than $4.18 million in insurance-related payments in 2018. The recovered funds are in addition to the original amounts offered to policyholders by insurance companies, according to a statement from SCDOI.
The funds were recovered through the investigation and resolution of nearly 3,400 consumer complaints.
“The Department’s Office of Consumer Services team responds to questions and provide assistance to South Carolinians regarding their insurance related concerns,” SCDOI Director Ray Farmer said. “Our dedicated team members work hard each day to regulate the insurance industry and to ensure consumers receive the full protection of the law.”
Farmer noted that the staff assisted over 9,400 South Carolinians with general insurance-related inquiries in 2018, bringing the total number of consumers assisted to more than 12,800.
The SCDOI Office of Consumer Services is responsible for ensuring effective customer service for the state’s insurance consumers. The office assists the public with their insurance questions or complaints and can assist with any type of insurance that is within the SCDOI’s regulatory authority. For example, SCDOI staff can assist consumers with an insurance inquiry or complaint involving homeowners, automobile, health, life, dental, or disability insurance or annuities. They also provide consumers with market assistance when shopping the insurance market and offering aid to consumers following a catastrophic event.
Source: South Carolina Department of Insurance
Topics South Carolina
Was this article valuable?
Here are more articles you may enjoy.
The Future Is Near for Self-Driving Trucks on US Roads 
‘Dirty Dozen’ Unsafe Employers Putting Workers at Risk 
Billionaire Ellison Is Moving Oracle to Nashville From Texas 
Growing Wildfire Risk Leaves States Grappling With How to Keep Insurers From Fleeing 
