USAA to Open Office in Charlotte, N.C., Add Hundreds of Workers

USAA will open a new office in Charlotte, N.C., later this year. The financial services company, which serves the military community, entered into a lease agreement for The Square at South End located at 200 West Boulevard, which will eventually house hundreds of employees.

This move supports USAA’s efforts to attract talented audit, banking, legal, risk management and technology professionals, the company said, adding that the new location was selected because of the availability of highly skilled individuals in the area focused on the financial services sector.

USAA is leasing six floors of the 10-story, 153,000-square-foot building consisting of approximately 90,000 square feet of office space. Employees are expected to begin moving into the building by the end of 2021.

“Opening an office in Charlotte is a win-win for USAA,” said USAA President and CEO Wayne Peacock. “It gives us even greater access to some of the top banking and technology professionals in a community that has a deep understanding and care for the military. USAA has been serving military families for nearly a century and we are excited to begin our second century with a growing presence in Charlotte.”

USAA currently has a small number of employees living in the Charlotte area. The new office location will eventually host approximately 750 employees who will work either onsite or in a hybrid model. USAA said it is actively hiring qualified individuals in the Charlotte area who are “passionate about serving the military community and becoming a part of USAA’s nearly 100-year-old legacy.” Interested job seekers can search www.usaajobs.com for available roles.

N.C. Governor Roy Cooper praised the announcement, saying “Employers looking for a highly skilled work force and high quality of life keep coming to North Carolina. We pride ourselves on being the most military and veteran friendly state in the nation and I’m proud that USAA, which has provided for military families since 1922, has decided to expand its presence in Charlotte.”

USAA offers insurance, banking and investment and retirement solutions to nearly 13 million members of the U.S. military, veterans who have honorably served and their families. Headquartered in San Antonio, USAA has offices in seven U.S. cities and three overseas locations and employs more than 35,000 people worldwide.