California-based Resonate Inc., a provider of management solutions for business-critical applications, announced that American Strategic Insurance has selected Resonate Commander Solutions ™ to ensure quality end-user experience for insurance brokers accessing its internal applications.
American Strategic Insurance is a provider of homeowners, dwelling fire, flood, builder’s risk and personal umbrella liability coverage through independent agents. American Strategic Insurance uses custom internal web-based applications that enable its insurance brokers to process new claims and research quotes. American Strategic Insurance selected Resonate Commander Solutions to ensure that these applications were always available and performing optimally.
Using Resonate Commander Solutions software, American Strategic Insurance can also automate common procedures like restarting servers, allowing American Strategic Insurance’s IT staff to concentrate on other projects. Resonate Commander Solutions software employs a “service model” which is a logical representation of end-user service levels correlated with the health and performance of application components.
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