Amazon Web Services News

Salesforce Unveils Software Using Amazon AI to Speed Up Call Center Responses

Business software provider Salesforce.com Inc. said on Tuesday it would use artificial intelligence (AI) technology from Amazon.com Inc.’s cloud computing unit to improve customer service apps. Salesforce makes software systems that businesses use to house customer information, like which products …

U.S. Lawmakers Urge Regulators to Treat Cloud Services as Players in Financial System

Two U.S. lawmakers have called on a top financial regulatory panel to consider direct oversight of the cloud services big tech companies provide to banks, saying they have become a critical component of the global financial system. In a letter …

U.S. Regulators Inspected Amazon Cloud Unit When Capital One Breach Was Underway

Federal banking regulators had inspected Amazon.com Inc.’s Virginia facility earlier in April, the Wall Street Journal reported on Thursday, citing people familiar with the matter. The visit by Federal Reserve examiners was made around the same time as, prosecutors alleged, …

RSA Upgrades to Cloud Computing With Amazon Web Services

RSA announced it has signed a contract with Amazon Web Services to use its cloud computing services across the group. The technology will initially be used to host a number of RSA and MORE TH>N websites and other digital services. …