April 18, 2025
The New Hampshire Insurance Department (NHID) has issued a bulletin clarifying insurers’ obligations when using virtual claims adjustment systems to assess automobile damage. That guidance came in response to a growing number of insurers relying on photo and video submissions …
May 21, 2024
Canada’s government is banning key-programming machines and other equipment used to steal cars, while implementing harsher penalties to combat a rising number of auto thefts across the country. Minister of Justice Arif Virani unveiled a national plan to combat car …
April 16, 2024
Electric car sales already are in a funk in key markets around the globe. Challenges finding enough repair technicians threatens to further stifle demand in the UK, where consumer uptake has stagnated for the better part of two years. A …
April 9, 2024
New technologies and rising labor costs are putting pressure on auto insurance carriers and auto repairers by making repairs more costly and increasing repair times, trends that a new report asserts are “reshaping” the industries. The bottom-line message: Newer vehicles …
March 17, 2023
US roadways are carrying heavier, more powerful vehicles operated by motorists who are older, driving faster and more often distracted, according to CCC Intelligent Solutions’ annual Crash Course report. Each of those factors has a bearing on the frequency and …
December 15, 2022
GEICO and location-technology provider what3words announced a new partnership to provide enhanced roadside assistance to customers across the U.S. With what3words, GEICO teams can pinpoint a customer’s precise locations with ease, dispatch assistance to that exact location, and provide help …
December 12, 2022
Actuarial research released last week suggests that marijuana decriminalization is not associated with a notable increase in traffic accidents or accident severity. Temporal patterns of human activity (such as yearly, weekly and daily cycles) and inclement weather are much better …
November 17, 2022
Two new U.S. studies show that automatic emergency braking can cut the number of rear-end automobile crashes in half, and reduce pickup truck crashes by more than 40%. The studies released Tuesday, one by a government-auto industry partnership and the …
October 27, 2022
Well documented are the pains insurers are facing while trying to keep up with rising claims frequency and severity in auto lines. J.D. Power’s newest study on claims satisfaction reveals the frustration has trickled to consumers. The J.D. Power 2022 …
October 27, 2022
US auto insurers are coping with the largest direct loss ratio in 20 years because of factors that include historic inflation, a deterioration in driving behavior and sky-high jury awards, the American Property and Casualty Insurance Association says in a …