auto insurance online News

Despite Being Happy with Auto Insurer, 33% Switch After Shopping Online

A third of people who shopped for auto insurance online actually changed their insurance carrier, an insurance industry survey found. At the same time, the online opinion survey by the Insurance Research Council (IRC) found that 86 percent of insured …

Price Drives Auto Insurance Customer Satisfaction, Shopping Around: J.D. Power

Rate increases are driving more customers to obtain competitive price quotes, while satisfaction with the buying experience is trending downward among new-buyer customers due to lower price satisfaction among new buyers, according to the latest J.D. Power study. According to …