broker disruption News

How Broker Specialization Will Revolutionize Customer Experience: Viewpoint

In today’s landscape, forward-thinking agencies and brokers should avoid taking a one-size-fits-all approach by only targeting the general insurance market. The market is heading toward specialization, and the next step to insurance industry success is identifying a niche. It may …

Fearless Brokers on Disruption by Insurtech: ‘Bring It On’

Executives of retail and wholesale property/casualty brokers, who have heard predictions about disintermediation for years, are not worried about the latest wrinkle in the stories of their demise—the rise of insurtech disrupters with digital platforms. Steven DeCarlo, chief executive officer …