Discussing Claims with Insureds. A common and often key personality trait of CSRs and producers is that they are people...
Burand News
Staff Licensing. Staff licensing may seem like such an obvious topic that it does not deserve even to be discussed...
Insurance agency errors and omissions (E&O) situations and solutions from consultant Chris Burand. Tip #3 Do you follow-up in writing...
Insurance agency errors and omissions (E&O) situations and solutions from consultant Chris Burand. Tip #2 Always use a coverage analysis...
Insurance agency errors and omissions (E&O) situations and solutions from consultant Chris Burand. Tip #1 When was the last time...