change management News

As insurance executives fret about helping their companies embrace new technology and change, one CEO offers this idea: Embrace that there are smarter people in the room. “Everybody in my organization is a whole lot smarter than I am,” said …

Agency managers tend to have a rosier view of agency operations than their employees do, according to a survey that also suggests this gap could present errors and omissions (E&O) implications. The survey reveals that while many agencies have standard …