claims management News

Top 10 Reasons P/C Insurers Run Afoul of Regulators’ Market Conduct Exams

Claims errors continue to be the most frequent reason that property/casualty insurers are cited by regulators when responding to market conduct complaints or during routine examinations, according to a report by Wolters Kluwer Compliance Solutions. Kathy Donovan, lead researcher for …

Sedgwick Acquires Portuguese Loss Adjusting and Claims Management Firm

Sedgwick, a global provider of technology-enabled risk, benefits and integrated business solutions, has acquired Perigest, a loss adjusting and claims management company in Portugal. “The transaction represents an important step for Sedgwick as a market leader in Spain and Portugal …

Sedgwick Taps Manning from Crawford as Head of Client Services, International Division

Sedgwick, the London-based provider of risk, benefits and integrated business solutions, announced the appointment of Wayne Manning as head of client services for its international division. With more than 25 years’ experience in insurance, claims and relationship management, Manning joins …

Why First Notice of Loss Is Key to Customer Satisfaction: Viewpoint

What’s worse: An incident that caused an insurance claim or the claims process itself? Ask a policy holder who has recently lived through a homeowners’ insurance claim process and the results might not be as lopsided as one would assume. …

Chubb Appoints Barziza to Lead North American Property Claims

Chubb has appointed Tim Barziza as head of its North American Property Claims. In this role, Barziza will be responsible for leading the technical and administrative operations of the Property Claim Service, including the recovery and the special investigations units …

Chubb Hires Everest’s Watt to Lead North America Claims

Chubb has appointed Megan Watt, as executive vice president, head of North America Claims. In this role, she will lead all aspects of Chubb North America claims management, service and administration for the commercial and personal insurance businesses. Watt has …

Investors in Litigation Financing Target Commercial Auto

Investor-funded litigation is not new but it is expanding its reach in commercial auto cases, according to experts in the field. Panelists at the 2017 Risk Management Summit in Las Vegas, Nev., addressed the growing trend of investor funded litigation …

Hamilton Underwriting Appoints Novae’s Holland as Claims Director

Hamilton Underwriting Ltd., the managing agency of Syndicate 3334 and the Lloyd’s operations of Hamilton Insurance Group, has appointed Peter Holland as claims director to lead the agency’s claims function. A qualified solicitor, Holland has 26 years of re/insurance experience …

TPA Gallagher Bassett Names McNamara as Managing Director, Australia

Third party administrator Gallagher Bassett (GB)* has appointed John McNamara to the position of managing director – Australia, effective Jan. 1, 2017. McNamara succeeds Jon Winsbury who is moving into the role of executive vice president, Gallagher Bassett International. McNamara …

American Claims Management Tapped for Constitution Insurance’s Claims Management

San Diego, CA, October 12 2015– American Claims Management (ACM) has been chosen as the third party claims administrator for Constitution Insurance Company (CIC) for their personal property product division, effective September 1. ACM’s ability to offer a total package …