commercial lines customer service News

American Claims Management Selected by National Unity to Enhance Customer Service and Improve Results

San Diego, CA, July 7 2015 – Effective June 1, American Claims Management (ACM) took over the third party administration of all Georgia and California personal auto claims for National Unity Insurance Company. The contract involves roughly 1,200 existing claims …

How Large Firm Risk Managers Rate Commercial Lines Carriers, Brokers

While commercial insurers have traditionally relied upon insurance brokers to manage customer relationships, large company risk managers are looking for both parties to work together to meet their needs, according to a new study. While brokers are the most frequent …