digital claims apps News

How Insurers Are Digitizing Claims with Apps, Photos, Videos, E-Payments and More

The digital transformation of the insurance industry isn’t just for insurtech startups any more. At Allstate, 60 percent of claims are now filed with a cell phone application that allows policyholders to take photos of the damage, Chief Claims Officer …

Insurance Customers Slow to Adopt Mobile Claims Apps: J.D. Power

Despite a nationwide advertising blitz for mobile auto insurance apps and widespread use of digital channels to purchase insurance, U.S. auto insurance customers have been slow to adopt digital claims reporting, according to the research firm J.D. Power. Authors of …