This post is part of a series sponsored by Selectsys. The insurance industry is undergoing a profound shift, and AI-assisted BPO (Business Process Outsourcing) is at the forefront of this transformation. Traditional BPO models relied heavily on human effort, often …
Upgrading or changing legacy platforms and enterprise software can be a nightmare to disentangle, particularly when dealing with existing operating systems, data storage, and payment processing software. When planning an upgrade, there have historically only been two options: Buy pre-made …
Swiss Re Reinsurance Solutions has formed a strategic partnership with Benekiva to offer an end-to-end digital claims management solution. The solution combines Benekiva’s state-of-the-art claims administration system with Swiss Re’s Claims Automated Rules Engine and risk management expertise. The partnership …
The global pandemic has shown how vital it is for firms to understand the services they provide and to invest in their operational resilience. While COVID has accelerated the insurance industry’s digitalization, firms must strive for resilience by looking to …
Digital transformation is imperative to remaining competitive in the London market, according to the results of a new survey published by the International Underwriting Association (IUA). Companies identified simplifying processes to enable processing without manual intervention as their highest strategic …
Although National Cybersecurity Awareness Month is coming to an end this week, cybersecurity remains an ongoing focus for insurers particularly as the COVID-19 pandemic has pushed many companies to transition to remote working. With this in mind, Insurance Journal is …
Digital transformation is making it possible for the insurance industry to engage customers with personalized interactions that lead to products and services tailored to their individual insurance needs. Unfortunately, the industry isn’t exactly made up of a bunch of early …
