Heritage Property and Casualty Insurance Co. News

Heritage Files Libel, Defamation Suit vs. Adjuster After ’60 Minutes’ Report

Six weeks after Tampa-based Heritage Property & Casualty Insurance Co. filed a libel suit against a whistleblower claims adjuster, the adjuster’s lawyer has pushed back, arguing that the suit is an attempt to silence those who question insurers’ damage estimates. …

Update: Florida CFO Bars Insurers From Altering Adjusters’ Reports Without Explanation

Almost two years after a group of independent claims adjusters alleged that insurers had deceptively altered their damage estimates and low-balled policyholders, Florida’s chief financial officer has issued an emergency rule barring similar actions in Hurricane Milton claims. “Any move …

Florida’s Heritage Stock Price Drops After ’60 Minutes’ Report on Adjusters

Just as Florida property insurers face another round of storm claims, CBS News has raised questions about alleged insurer fraud stemming from claims incurred in the last major storm – Hurricane Ian, which hit much of southwest Florida two years …

Florida OIR Fines Heritage P&C $1M for Ian Claims Issues

The Florida Office of Insurance Regulation in recent weeks has fined five property and casualty insurers, including Heritage Property & Casualty Insurance Co., which was hit with a $1 million penalty for failing to properly handle hundreds of claims after …

4,800 Claims Handled by Unlicensed Adjusters in Florida After Irma, Lawsuit Says

Two south Florida lawsuits against property insurers argue that two major carriers employed a business strategy of hiring inexperienced or even unlicensed claims adjusters after storms, practices that have led to “lowball” damage estimates that fall below deductibles. In one …