Managing Time Expectation for Claims Key to Keeping Homeowners Happy March 6, 2018 Overall customer satisfaction among homeowners filing property insurance claims has reached a new all-time high, despite record-high property losses following...
Home Insurance Claimants Who Use Agents Happier Than Those Who Don’t April 1, 2013 Satisfaction among home insurance claimants who file through agents is 50 points higher than it is for those who file...