independent agents News

Claims Service, Tech, Communication Top Independent Agent Concerns

Claims, communication, and technology are the top three concerns for independent agents when placing new business with a carrier, according to insurtech Vertafore. The findings were the result of a survey of nearly 1,300 insurance professionals including account managers, agency …

Safeco to Take Personal Lines Renewal Business of Main Street America

Liberty Mutual’s Safeco Insurance has agreed to take the personal lines business of Main Street America, marking the second time in two months that Safeco has stepped in to assume a personal lines book of business from another insurer. Main …

Hippo Sells Majority Stake in First Connect Insurance to Centana Growth Partners

Insurtech Hippo said it has sold a majority stake in First Connect Insurance Services, a digital platform for independent agents. The buyer is private equity fund Centana Growth Partners, who with Hippo shares Palo Alto, California as home. Centana said …

75% of Independent Agencies Report Revenue Gains From 2022-23

Despite challenging conditions, 75% of independent insurance agencies saw revenue gains from 2022 to 2023, according to the 2024 Agency Universe Study. That number is significantly higher than between 2020 and 2021, during which 62% of agencies experienced gains. According …

Hippo’s First Connect Partners With Root Insurance on Quote and Bind Process

First Connect Insurance Services and Root Insurance said they are partnering to offer API-powered quote and bind capabilities to independent agents. First Connect, a subsidiary of insurtech Hippo, is a digital platform designed to provide independent agents access to some …

Insurtech Root, Goosehead Partner on Tech Integration for Independent Agents

Root, Inc., parent company of Root Insurance Company, has partnered with personal lines insurance agency Goosehead Insurance, Inc. on a technology integration partnership they said will speed up Goosehead agents’ ability to sell Root insurance products. “Root and Goosehead identified …

New Survey Reveals How Independent Agents Are Adapting to the Hard Market

The hard market has independent agents “going the extra mile” to prioritize client communication, retention, technology and team morale. Trusted Choice, the national consumer brand representing the members of the Independent Insurance Agents & Brokers of America (the Big I), …

Destination Progressive… or One of These Other Carriers

Commissions are more certain than insurance losses. Those were not exactly the words that a Progressive executive used when he described the work the insurer has been doing to help customers meet all their insurance needs—sometimes through the policies of …

As More Shop Around, Many Insurance Consumers Unaware of Rate Factors

According to a new survey released today by Trusted Choice—the national consumer brand representing the members of the Independent Insurance Agents & Brokers of America (the Big I)—nearly 70% of American are shopping their insurance policies to find a better …

Insurtech Startup QuoteWell Comes Out of Stealth With $15M in Series A Funding

Tech-enabled commercial insurance wholesale brokerage QuoteWell announced its public launch to serve independent retail agents. Founded in 2021, the insurtech said it “helps agents who are often overlooked and given poor customer service due to low premiums associated with their …