After climbing in each of the past two years, customer satisfaction is falling among the nation’s largest auto insurers, while...
J.D. Power and Associates News
ACE’s $28.3 billion purchase of Chubb will create a major disruption in the luxury insurance market. When the integration of...
Customers who switch auto insurance carriers due to poor service often end up sorry they did because they end up...
Rate increases are driving more customers to obtain competitive price quotes, while satisfaction with the buying experience is trending downward...
Small commercial lines insurance customers most value having an insurance agent or broker who completely understands their individual business and...
Due to rising insurance prices and some unhappiness with policy offerings, overall customer satisfaction with auto insurance companies is down...
Auto insurance customers continue to be pleased with not only with their claims settlement amounts but also with how quickly...
Overall customer satisfaction with homeowners insurance companies is the highest in the 12 years J.D. Power and Associates has measured...
Customer satisfaction with the auto claims experience declined for the first time in three calendar quarters, according to the Westlake...