While car buyers say new vehicle technology is a leading reason they choose one vehicle over another, there are some...
J.D. Power News
Chubb Bolsters Leadership in its North America Commercial P/C Businesses Chubb has changed the leadership in its North America commercial...
The property/casualty insurance industry is falling behind financial services and utilities providers when it comes to the digital customer experience....
Neglected no more. Independent agents are feeling the love from property/casualty insurance carriers—and the scores they are giving carriers are...
Insurance carriers and agents may want to pay more attention to small business insurance customers, especially those with commercial auto...
During the COVID-19 pandemic, auto insurers have returned more than $18 billion in premiums to address the drastic reduction in...
With much of the property/casualty insurance industry’s attention focused on external threats from insurtechs and digital native companies, perhaps the...
Record high customer satisfaction among auto insurance customers is clearly good news for customers, especially at a time when their...
Kyle Schmitt has been hired as managing director of the Global Insurance Practice at J.D. Power. He is based in...
While the race to automated vehicles picks up speed, a new survey reveals consumer are skeptical of the technology and...