Insurers Overemphasizing Digital Service Risk Alienating Customers: Bain July 24, 2014 Global top performers in the high-churn personal insurance industry win over customers with consistent outreach that relies on multiple channels...
MAPFRE Details Future Plans – U.S. Expansion, Increased Operating Revenue March 17, 2014 Spanish insurance group MAPFRE’s Chairman and CEO, Antonio Huertas, referred to the strategic objectives for the next three years, as...