Operations News

Five keys to captive success

By Skip Counselman
The mid-1980s were not easy times for many agents and brokers. Markets were changing — or disappearing. Agents and brokers...

Best-in-class program writers

Today’s competitive specialty program marketplace requires attention to detail, including efficiency, professionalism and ethics. One way to stand out above...

Personality plus or minus in sales

By Carletta Neal
How to use a producer’s unique personality traits in sales A necessary evil. That’s how some people might describe insurance....

Declarations

Are the elves at work? “Just because it’s close to Christmas doesn’t mean the governor has to be Santa Claus....

Declarations

Contingent commissions “It is grossly unfair to impose contrived restrictions on the ability to compensate producers in a legal and...