Navigators Pro, a division of Navigators Management Company, now offers its employment practices liability policyholders with access to an online...
Operations News
Mike Stroman announced the formation of Houston-based Stroman Consulting Group, an insurance agency management consulting firm, to work with insurance...
St. Paul Travelers launched “Quick Quote,” an online rating tool that provides quoting and binding capabilities for standalone equipment breakdown...
Nearly five years ago, a group of program specialists gathered in Tempe, Ariz., for the first summit meeting of a...
As individuals, the easiest way to see how well you are performing is to compare yourself to others. We all...
The reality of today’s workplace is that a wide variety of employee grievances may escalate, almost without warning, into costly...
Are great CSRs born or made? Is customer service an inherent ability such as musical talent–where some have it and...
It was interesting to hear both sides of the Citizens Property Insurance Corp. story, including concerns voiced by independent agents,...
The reality of today’s workplace is that a wide variety of employee grievances may escalate, almost without warning, into costly...
Citizens Property Insurance Co. CFO Terri Slack announced June 23 that a $3.05 billion bond issue, believed to be the...