What is customer service? Customer service in an insurance agency is made up of four specific functions: Processing, Professional Advice,...
Operations News
So what is the going rate for agencies nowadays?” is the question we often hear from interested buyers and seller...
The evolution of Customer Relationship Management (CRM) software during the past 10 years has truly revolutionized the way businesses conduct...
The evolution of Customer Relationship Management (CRM) software during the past 10 years has truly revolutionized the way businesses conduct...
For most agents and brokers, earning their state-mandated continuing education credits and certificates is undoubtedly a hassle. The earning of...
German American Bancorp announced today that it has purchased two property/casualty insurance agencies: Hoosierland Agency based in Jasper, Ind., and...
AMS Services Inc. is introducing two new products, AMS Benefits Workflow and AMS Benefits Administration, both of which are the...
The New York State Insurance Department announced that it has concluded a cooperation agreement with the Excess Lines Association of...
The California Department of Insurance’s proposal to further regulate the special investigations units of insurance companies is excessive and unnecessary...
Looking to drum up support and gain in the polls in the race for California governor, Peter Ueberroth visited San...