Operations News

If You Were to Open a New Agency Tomorrow

Like the insurance policy itself, most agents and brokers have been around a while. You’ve seen the agency slogans: “Serving Centerville Since 1902.” But being traditional isn’t good enough. In fact, there’s a downside to all this tradition—industry practices that …

Principals Can Use New Tool to Manage Producers

Agency principals and managers have a new tool available to assist in the process of hiring and managing producers. The product is entitled “Hiring and Managing Inexperienced ProducersTM,” written and produced by Alan Shulman, publisher of the Agency Ideas sales …

SAFECO, Travelers, Harleysville Garner IIABA’s Best Practices Award of Excellence

SAFECO, Travelers and Harleysville were recognized by the Independent Insurance Agents & Brokers of America (IIABA) for their efforts in promoting and marketing the tools, seminars and philosophies of the Association’s Best Practices initiative. The three insurance companies each received …

ACT States Need for More Effective Agent-Company Interfaces

The Independent Insurance Agents & Brokers of America’s (IIABA) Agents Council for Technology (ACT) says there is a need for more effective agent-company interfaces that will free agents for more productive client service and sales activities. The paper, The Need …

DCU Partners with BIS to Form Insurance Agency

The Banc Insurance Services Inc. (BIS), a Springfield, Mass.-based service provider to financial institutions trying to set up insurance agencies, announced it has contracted with Digital Federal Credit Union (DCU), a Marlborough, Mass.-based thrift, to help it form such an …

IVANS Executive Broadband Access Provides Secure Solution for ‘Anytime, Anywhere’ Applications

IVANS Networking, a division of IVANS Inc., has created a new Executive Broadband Access offering. Using IVANS’ service, executives can gain secure access into their companies’ applications from home, hotels or other remote locations using any high-speed connection. The service …

Management More Crucial Than Ever

When I was a student in college and majoring in insurance, my professors used to tell us that there was a crying need for good, educated insurance agents. In their opinion, there were too many agents who were insufficiently trained …

The Process

Today, more than ever before, the independent agent needs to reduce expenses and increase income. In order to accomplish this, an agency needs to establish processes that incorporate four cornerstones to effective procedures. They are: Efficiency, E & O Protection, …

Attracting and Retaining Employees in a Competitive World

One consistent trend throughout the United States is the difficulty in finding people to fill job openings. No matter where I travel, I hear this lament from agency owners and managers. In some areas of the country, there are price …

Town North Bank Hires BIS for Agency Services

Town North Bank, headquartered in Dallas, hired Banc Insurance Service Inc. (BIS), a provider of turnkey insurance agency solutions for financial institutions, to provide the bank with insurance agency services. The companies announced that the newly formed agency, Town North …