Operations News

King v. Dallas Fire: Occurrence From Another Angle

On August 29, 2002, the Texas Supreme Court issued its revised opinion in King v. Dallas Fire Insurance Company (No. 00-1152, Tex. Sup. Ct., Aug. 29, 2002), withdrawing and replacing its previous opinion of May 30, 2002, with minor modifications. …

The State of Agency Technology in 2005

The agency system is positioned to make significant progress with technology and business process improvement over the next three years, but progress will not happen on its own. It will be realized only through the active involvement of agency principals …

Something for Everyone

Enron, WorldCom, Tyco, ImClone Systems and Adelphia Communications have become household names in the world of corporate mismanagement, poster companies for greed and corporate fraud run amok. True, you may agree, just before you ask: What do those companies have …

Management More Crucial Than Ever

When I was a student in college and majoring in insurance, my professors used to tell us that there was a crying need for good, educated insurance agents. In their opinion, there were too many agents who were insufficiently trained …

The Process

Today, more than ever before, the independent agent needs to reduce expenses and increase income. In order to accomplish this, an agency needs to establish processes that incorporate four cornerstones to effective procedures. They are: Efficiency, E & O Protection, …

Attracting and Retaining Employees in a Competitive World

One consistent trend throughout the United States is the difficulty in finding people to fill job openings. No matter where I travel, I hear this lament from agency owners and managers. In some areas of the country, there are price …

If You Were to Open a New Agency Tomorrow

Like the insurance policy itself, most agents and brokers have been around a while. You’ve seen the agency slogans: “Serving Centerville Since 1902.” But being traditional isn’t good enough. In fact, there’s a downside to all this tradition—industry practices that …

The State of Agency Technology in 2005

The agency system is positioned to make significant progress with technology and business process improvement over the next three years, but progress will not happen on its own. It will be realized only through the active involvement of agency principals …

Something for Everyone

Enron, WorldCom, Tyco, ImClone Systems and Adelphia Communications have become household names in the world of corporate mismanagement, poster companies for greed and corporate fraud run amok. True, you may agree, just before you ask: What do those companies have …

Mayfare Software Solutions joins ACORD

New Jersey-based Mayfare Software Solutions Corporation, a software solution provider to the property & casualty (P&C) insurance industry, announced its membership in Association of Cooperative Operations, Research and Development (ACORD), the leading standards organization in industry. Allen Barnett, Mayfare’s CEO …