Operations News

GLBA Training

Syntrio Inc., a San Francisco-based provider of online training materials, released a new online course, Privacy Laws and Practices: Applying the Gramm-Leach-Bliley Act to the Insurance Industry, to provide information to insurance professionals regarding customer privacy issues stipulated by the …

Crump Adds New Brokers in Dallas

Crump Insurance Services of Texas added two new brokers to its Dallas office, Robert Thompson and Kathy Bell. Thompson joins the firm as an underwriter/broker, and will be producing MGA and brokerage business. He writes CGL, umbrella, property and inland …

Neb.-based Omaha PnC Automates Flood Insurance Processing

Omaha Property and Casualty (OPAC) of Omaha, Neb., recently launched its integrated Flood Automated Policy Processing System (FloodAPPS), developed in conjunction with EDS. The system offers agents an automated process for obtaining flood zones, quoting policy rates, completing applications, electronically …

NAII Challenges Regulators to Move Personal Lines Modernization Forward

Insurers have called on the National Association of Insurance Commissioners (NAIC) to move forward on regulatory reform, beyond operational changes and its commercial lines’ model, by working with state legislators on meaningful statutory changes for personal lines insurers. The National …

CRM Course an Option for CIC Designation

Professionals seeking to attain the designation of Certified Insurance Counselor (CIC) now have a new option. The CIC designation, which is currently earned by completing five CIC institutes and examinations, will accept a Certified Risk Managers (CRM) course in place …

Agency Workflow Time Study Uncovers Threats, Opportunities

Independent agents and customer service representatives are in a position to dedicate many more hours a week marketing new business, servicing accounts and building relationships. But they’re hampered by multiple entries of data, navigating websites, and training staff on technology, …

ITAA, The St. Paul Offering Program for Tech Sector

The Information Technology Association of America (ITAA) and The St. Paul Company have unveiled InsureIT®, an expanded affiliate insurance program especially designed for information technology companies. The program provides tailored technology business insurance and will also deliver educational opportunities in …

AIA Sees Opportunities at NAIC Meeting June 8-11

Credit-based insurance scoring, speed to market, and market conduct are areas of opportunity at the upcoming meeting of the National Association of Insurance Commissioners (NAIC) for regulators to act on their commitment to a modernized insurance regulatory system, according to …

Who’s Who Across Texas, Local Associations at Work

Here’s what some of the local Big “I” chapters have been doing over the past year: AMARILLO President: Todd D. Gower Vice President: Ronnie Hudson Secretary-Treasurer: Steve Lapp Executive Secretary: Val Henneman The Amarillo chapter is currently providing college scholarships …

ACORD HONORS COMPANIES AT 2002 CONFERENCE

The 2002 ACORD Conference “Real World Solutions” wrapped up with a host of companies and individuals taking home awards for their performances over the last year in the industry. Among the winners were: (Business Automation Improvement Award): Acuity, AIG, Aon, …