Operations News

XDimensional Rolls Out New Agency Management Software

It is a complete agency management system,” said Craig Fuher, of XDimensional Technologies latest agency automation solution Nexsure, a Web-based program based on the Microsoft technology platform. The software, designed specifically for independent agents to help better manage their agencies, …

Neb.-based Omaha PnC Automates Flood Insurance Processing

Omaha Property and Casualty (OPAC) of Omaha, Neb., recently launched its integrated Flood Automated Policy Processing System (FloodAPPS), developed in conjunction with EDS. The system offers agents an automated process for obtaining flood zones, quoting policy rates, completing applications, electronically …

Crump Adds New Brokers in Dallas

Crump Insurance Services of Texas added two new brokers to its Dallas office, Robert Thompson and Kathy Bell. Thompson joins the firm as an underwriter/broker, and will be producing MGA and brokerage business. He writes CGL, umbrella, property and inland …

NAII Challenges Regulators to Move Personal Lines Modernization Forward

Insurers have called on the National Association of Insurance Commissioners (NAIC) to move forward on regulatory reform, beyond operational changes and its commercial lines’ model, by working with state legislators on meaningful statutory changes for personal lines insurers. The National …

CRM Course an Option for CIC Designation

Professionals seeking to attain the designation of Certified Insurance Counselor (CIC) now have a new option. The CIC designation, which is currently earned by completing five CIC institutes and examinations, will accept a Certified Risk Managers (CRM) course in place …

Agency Workflow Time Study Uncovers Threats, Opportunities

Independent agents and customer service representatives are in a position to dedicate many more hours a week marketing new business, servicing accounts and building relationships. But they’re hampered by multiple entries of data, navigating websites, and training staff on technology, …

ITAA, The St. Paul Offering Program for Tech Sector

The Information Technology Association of America (ITAA) and The St. Paul Company have unveiled InsureIT®, an expanded affiliate insurance program especially designed for information technology companies. The program provides tailored technology business insurance and will also deliver educational opportunities in …

Apartment Package

Nuts & Bolts: Lemac & Associates is writing property, general liability and non- owned auto for habitation risks through a new apartment package program. Eligible risks include apartment buildings (risks with mercantile exposures are okay) and garden apartments. Unacceptable risks …

IBA West Responds To Commissioner, Protects Role of Broker in Workers’ Comp.

IBA WEST has responded to a letter sent to the State Compensation Insurance Fund (SCIF) by California Insurance Commissioner Harry Low in the week saying the insurance regulator’s actions could send the state’s beleaguered workers’ compensation system over the edge …

HNC Decision Manager for Claims

HNC Software Inc., a New Orleans-based decision management software provider, has unveiled HNC Decision Manager for Claims, an automated claims management system for workers’ compensation carriers. Hindered by Sept. 11 claims and lower returns on investments, workers’ comp carriers are …