Operations News

NAIC Wins Award for Human Resources Management

The National Association of Insurance Commissioners (NAIC) has received the “Golden Circle Award” in Human Resources Management from the American Society of Association Executives. The NAIC won the top award in the category, which recognizes leadership in the stewardship of …

Communicating Effectively with Your Wholesaler

The managing general agent (MGA) has long been a part of the insurance sales process—but still remains a mystery to many insurance professionals. A working knowledge of MGAs will lead to a beneficial and profitable partnership. Many insurance carriers choose …

ACT Technology Seminar Now Available Online

An informative Agents Council for Technology (ACT) seminar on new and innovative agency technology is now available on the Independent Insurance Agents of America’s (IIAA) web site. The online offering is a PowerPoint presentation and audio recording of a seminar …

TDI Looks into Pricing; Mold Task Force Appointed

The Texas Department of Insurance recently opened two fronts in the battle to shore up the weary homeowners market in the state. Responding to consumer complaints about excessive rate increases—exceeding 100 percent in some cases—Commissioner Jose Montemayor ordered an inquiry …

Communicating Effectively with Your Wholesaler

The managing general agent (MGA) has long been a part of the insurance sales process—but still remains a mystery to many insurance professionals. A working knowledge of MGAs will lead to a beneficial and profitable partnership. Many insurance carriers choose …

Zurich North America Introduces Business Interruption Coverage Calculator

Zurich North America is introducing a new tool to better evaluate business interruption exposures and calculate coverage needs, the company announced today. Going forward, Zurich will use the tool, known as the Business Interruption Coverage Calculator, as part of its …

AMS User’s Group Unveils Plans for 26th National Conference

AMS Users’ Group recently unveiled plans for its National Conference, to be held March 21-24, 2002, at the Wyndam Anatole Hotel in Dallas, Texas. Scheduled for the four-day conference is a wide variety of education, exhibits and new opportunities for …

ING, Piraeus Bank Finalize Alliance

Dutch financial services giant ING Group has concluded a “strategic alliance” with Greece’s Piraeus Bank which will enlarge its operations in the country, and give it a firm base for further expansion in the region. The two companies announced agreement …

MetLife Auto and Home Joins Trusted Choice Branding Initiative

MetLife Auto & Home has signed on as a company partner of Trusted ChoiceSM the new consumer marketing brand created by the Independent Insurance Agents of America (IIAA), announced IIAA CEO Robert A. Rusbuldt today. “Trusted ChoiceSM highlights the benefits …

Where Will You Find Your Next Star CSR’

Like millions of Americans, I’ve had the privilege of having a fulfilling, lucrative career in the insurance industry—one which, like many other individuals, I landed into by chance. Yet it’s still very difficult for me to accept how many bright …