Operations News

Successful e-Marketing, Using Cutting-Edge Technology to Keep Customers Happy

Depending on how you felt about e-commerce before, current events in the tech world can inspire emotions ranging anywhere from despair to gloating. But before you decide that it’s perhaps a good time to stay away from the Internet altogether, …

Insurers Sound Off About Rate & Form Filing

In the summer of 2000, a survey on rate and form filings procedures implemented by state insurance departments was sent to the National Association of Independent Insurers (NAII) membership. This survey was conducted in light of efforts being made by …

InsureHiTech, AIG’s American International Cos. Complete XML Integration Project

InsureHiTech, an eBusiness property/casualty insurance portal designed for middle market technology clients, announced that AIG’s American International Companies, has “gone live” with its Web-based application process using XML (Extensible Markup Language) technology. The system submits client applications that have been …

Insurers Sound Off About Rate & Form Filing

In the summer of 2000, a survey on rate and form filings procedures implemented by state insurance departments was sent to the National Association of Independent Insurers (NAII) membership. This survey was conducted in light of efforts being made by …

Are You Ready to Put the Life Back into Your Agency’

Traditional p/c agencies may consider a life department for increasing profits, retention Insured households carry more coverage than ever before, but at the same time, the insurance industry is reaching fewer U.S. households. On average, households own twice as much …

Successful E-Marketing: Using Cutting-Edge Technology To Keep Customers Happy

Depending on how you felt about e-commerce before, current events in the tech world can inspire emotions ranging anywhere from despair to gloating. But before you decide that it’s perhaps a good time to stay away from the Internet altogether, …

Zurich North America Expands Availability of HR Care Program

Zurich North America plans to expand its HR Care service to mid-sized privately-held companies. The risk management tool will be available free of charge to mid-sized private companies that purchase Zurich Private Solutions, which offers both directors & officers and …

CSR WEBSITE LAUNCHED

A new site, created by Agency Ideas newsletter, is dedicated to advancing the art and science of the cross-sale. The site maintains two password-protected areas, the first for everyone in the agency, including CSRs and producers. This central section contains …

Shopping for Insurance Can Be a ‘Progressive’ Experience

It’s getting to be that time of year again. March Madness? Maybe. Tax time? Too early. No, for me it’s my yearly auto insurance renewal for my two cars: the Sienna minivan and the crusty Tercel. Each year, I make …

How Much Do You Earn’ Study Measured Agency Compensation