It’s finally here! Strike up the band, pass out the cigars, the hard market has arrived! We still have availability of product and our renewals are up at least 10 percent. Workers’ comp premiums are up an average of 20 …
The Academy of Producer Insurance Studies has published a new study on customer service representatives, The CSR Profile: Facing Challenges in Customer Service. Based on the survey results of over 1,000 CSRs, it updates information from The Academy’s 1995 study …
Insurance Dot-Coms Shift Increasingly Toward the Agent In the fast-paced environment of Internet insurance, any attempt to define trends and categorize business models on the information highway can be an exercise in frustration. However, in some ways the dot-com race …
The last four years have been a period of financial growth and agent consolidation, according to the 2000 Agency Universe Study, a study of the independent agency system conducted by Future One, a cooperative effort of the Independent Insurance Agents …
The Indiana Young Agents Committee was one of several state associations that were honored with national awards of excellence at IIAA’s 2000 Young Agents Leadership Conference, held Oct. 28-30 at the Orlando World Center Marriott. More than 100 young agents …
Hilb, Rogal and Hamilton Company today reported financial results for the third quarter and nine months ended September 30, 2000. For the quarter, commissions and fees, before the effect of acquisitions and divestitures, rose 5.2 percent. Net income, excluding non-recurring …
“My goal is not to start any new initiative, but to bring a bunch of the things that we’ve got out there to conclusion and to fruition and up-and-running.” —Bill Hofmann” After spending the past year hammering away at a …
Bermuda’s XL Capital Ltd. unveiled the second phase of its restructuring plan, announcing a refocusing on more profitable underwriting lines and a consolidation of management functions, which will lead to a drop in gross premiums and 120 lost jobs. As …
It’s that time again—autumn of an election year. As politicians make the final big push toward Election Day, voters weigh the merits of individual candidates and decide which way their votes will go. It is in the spirit of that …
After spending the past year hammering away at a series of initiatives to get agents closer to the cutting edge of technology, IIAA Outgoing President Bill Houston is getting ready to hand off the presidential gavel to Bill Hofmann III, …
