Clear Roles, Documentation, Communication Among Lessons Shared By Consultants for High-Performing Agencies Use your agency management system to the max....
Operations News
Workers’ Compensation System Could Be Big Loser If Obesity Epidemic Not Brought Under Control It’s time to face facts, the...
Insurance agency managers could learn a lot from a beet-farming, volunteer sheriff and paper salesman like Dwight Schrute. Schrute, the...
Britt/Paulk Insurance earned the Target Markets Program Administrators Association’s (TMPAA) Best Practice Designation at the association’s recent Mid Year Meeting...
Obesity Weighs Heavy on Workers’ Compensation Claims It’s time to face facts about our nation’s fat. About a quarter of...
Poor customer service is making headlines these days, and to some extent, it’s no wonder. Many companies facing economic pressures...
While the economy is in freefall, a Sioux Falls, S.D., workers’ compensation agency, Insurance Specialty Group, is racking up double-digit...
How a Flu Pandemic Impacts Workers’ Comp Influenza is nothing new. Seasonal flu epidemics — disease outbreaks with more cases...
Massachusetts Attorney General Martha Coakley says her office has settled a bid-rigging lawsuit lodged against Ohio-based Great American Insurance Co....
Insurance Journal is on the search for the nation’s leading privately-held property casualty independent agencies and brokerages for its annual...