Insurance Agencies Get No Break When It Comes to Cyber Liability September 10, 2020 By Tom Wetzel As this trying year drags on, insurance agents might be tempted to take a quick breather. From a cyber liability...
What Does the Future of the Agency System Look Like? September 7, 2020 By Tom Wetzel The demise of the independent agent has been predicted ad nauseam, however arguably the most hotly debated version came from...
Collateral Damage: How Cyber Security Affects Agencies July 6, 2020 By Tom Wetzel As we reach the midpoint of a trying year, it might be time to take a quick breather. From a...
Time to Refocus on Cybersecurity June 1, 2020 By Tom Wetzel The country and economy are reopening, albeit slowly and cautiously. However, hackers and other digital bad actors have been busy...
Pandemic Stress: A Challenge for Agents April 20, 2020 By Tom Wetzel One challenge that agents face during this pandemic has been ignored: high stress levels, not just from housebound, income-challenged clients...
Time Is Now for Agents to Address Privacy of Customer Data February 27, 2020 By Tom Wetzel New regulations, insurer pressure and growing consumer alarm about online security will force agents to act this year to protect...
The Battle Over Agency Data January 27, 2020 By Tom Wetzel New regulations, insurer pressure and growing consumer alarm about online security will force agents to act this year to protect...
Agent Silos: It’s Not Just a Problem for Carriers October 21, 2019 By Tom Wetzel Among carriers, the silo model in which departments operate independently and do not easily collaborate on common goals is well-documented....
Going Digital and Building Relationships September 16, 2019 By Tom Wetzel Every agent I’ve met in the past decade understands the need to adapt in some way to the digital marketplace...
Agency Data Ownership Can Be Tricky in Age of Texting July 3, 2019 By Tom Wetzel In a column last year on messaging, I talked about the value of a secure means for agents to text...