Editor’s Note

Mickey Mouse Ideas

“I only hope that we don’t lose sight of one thing – that it was all started by a mouse.” So, according to the Internet, said high school dropout Walt Disney. As an avid drawer as a kid, then as …

Top 100 and More

This year marks the 10th annual publication of Insurance Journal‘s Top 100 Independent P/C Agencies report. In our effort to identify the nation’s leading privately-held independent property/casualty insurance agencies a few things have changed, while others have remained the same. …

Celebrity Value

Have you considered hiring a local celebrity to help promote your insurance organization? Would it be worth the cost and effort? Would it help consumers to remember your name? Some researchers think so but only if the celebrity is a …

Firing Fears

Injured workers who suffer from anxiety over fears of being fired exhibit poorer return-to-work outcomes than those that trust their employers not to fire them. Trust in the workplace is one of the more important predictors of workers’ comp outcomes, …

Look Beyond Salary

Many Americans who leave their jobs to improve their financial situation fail to consider their total compensation package when making the decision, according to a consumer survey. The survey by the National Association of Insurance Commissioners (NAIC) found that many …

A Quiet Revolution

Technology will not replace all agents and brokers but it will force agents, brokers and carriers to adjust how they handle consumers’ preferences. That’s according to the latest sigma study by Swiss Re, “Digital distribution in insurance: a quiet revolution.” …

‘Balance’ for Workers’ Comp

The workers’ compensation market is returning to a state of “balance.” That’s according to this year’s state of the industry address at NCCI’s annual symposium where analysts reported that the workers’ compensation combined ratio rang in at 101 in 2013, …

Unhappy Auto Customers

Customers who switch auto insurance carriers due to poor service often end up sorry they did because they end up paying more. While a poor experience with their insurer is the leading reason customers shop for, and ultimately switch to …

Infrastructure Cybersecurity

As the world increasingly becomes interconnected through technology and the internet the risks of cybersecurity and cyber terrorism have become increasingly real as well. Everything from aviation to manufacturing to national infrastructure is in some way connected to the internet. …

What Young Agents ‘Like’ Most

Insurance may not be at the top of the list for college graduates when it comes to career choices, but the young professionals that do take a stab at it have some good things to say. This special issue of …

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