Editor’s Note

Getting Away with Unethical Conduct

Take that coworker who wastes time. He mismanages resources. He’s been known to engage in activities that others in the office consider conflicts of interest. Yet, he seems to “do no wrong” in the eyes of the company. Why? Because …

NFL and Brain Injury

More than 40 percent of retired National Football League (NFL) players in a recent study had signs of traumatic brain injury, according to medical researchers from Florida. The findings were based on sensitive MRI scans ā€“ called diffusion tensor imaging …

What Young Agents Like & Don’t Like

This issue of Insurance Journal features exclusive results from the 2016 Young Agents Survey in which more than 500 young agents nationwide shared their views on the insurance industry and their experience as an agent. (See the full report). Overall, …

Pedestrian Traffic Fatalities Rise

The number of pedestrians killed in traffic accidents is expected to have risen by as much as 10 percent when final 2015 statistics are available. That would be the biggest increase ever recorded. The annual Governors Highway Safety Association (GHSA) …

Property Claim Satisfaction Slips

Customer satisfaction among homeowners filing a property claim has slipped for the first time in five years, largely driven by declines in satisfaction with the total settlement and service interactions, according to the J.D. Power 2016 U.S. Property Claims Satisfaction …

Top 10 Discrimination Claims

Retaliation charges increased by nearly 5 percent in 2015 and continue to be the leading concern raised by workers across the country. Disability charges increased by 6 percent from last year and are the third largest category of charges filed. …

Automating Insurance Jobs

Automation could leave up to 25 percent of the insurance industry’s current full-time positions consolidated or replaced over the next decade, McKinsey & Co. said in a new report, “Automating the Insurance Industry.” The consultancy urged insurers to “rethink their …

Making New Habits

As January comes to a close many have already broken their annual New Year’s resolution promise. But the key to setting resolutions that stick is to turn those resolutions into habits, says Josh Klapow, Ph.D., a clinical psychologist at the …

Bases of Discrimination

Workplace harassment goes far beyond sex and race discrimination. Today discrimination claims can stem from age, disability, religion, national origin, sexual orientation and gender identity, according to a panel of experts reporting to the U.S. Equal Employment Opportunity Commission’s (EEOC) …

Disruptive Change

U.S. property/casualty insurers should expect disruptive changes in a number of areas in 2016, including technology, pricing, customer demand and “heightened regulatory creep,” consultant Ernst & Young said in a new report. “Insurers that stay ahead of these shifts should …

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