August 20, 2018
What is the best part about working in insurance? For a group of millennials speaking with Insurance Journal at a July roundtable, the answer was simple. “The people,” roundtable participants agreed. At the same event, when asked about one challenge …
December 19, 2013
Agency managers tend to have a rosier view of agency operations than their employees do, according to a survey that also suggests this gap could present errors and omissions (E&O) implications. The survey reveals that while many agencies have standard …
December 11, 2013
Agency producers are not spending enough of their time on the sales-related activities that they and their managers think they ideally should. Instead they are spending more time than they think they should on administration and client service, according to …