Latest Agency Management Headlines
All the headlines from our Agency Management Topic Page, ordered by recency.
10 Things Agencies Do Right (and Wrong) with Agency Management Systems
Jul 2 2012 // Records, Reporting, Value Creation As a volunteer engaged with a network of agency management system vendor clients, I have an opportunity to hear from my peers about their experiences and compare this with what goes on in...
Vertafore Unveils Agency Management System with Mobile Capabilties
Jun 26 2012 // Vertafore, an insurance industry software provider, has made available its insurance agency management system, AMS360 v6.5. The new version provides agencies with new capabilities for every staff member, including: Agents...
Special Agent Agency Management System Now Available Nationally
Apr 12 2012 // Special Agent, the insurance agency management system, is now available in all 50 states, and the company has also launched a new website. Special Agent had previously only been offered to independent insurance agencies in...
Agency Management Challenges
Apr 2 2012 // How Money, Motivation and Morale Connect Pop quiz: Agency owners, please write down a short list of the management challenges constantly facing your company. The catch – you cannot list increasing new business revenue or...
25 Years in Agency Management
Mar 19 2012 // Today’s Market Demands Greater Efficiencies, Operational Management and Discipline I have been working with agency owners in one capacity or another for 25 years. During this quarter-century, some aspects of agency...
Do Agency Management Benchmarks Work?
Mar 12 2012 // I have been analyzing agencies for a long time and I believe it is extremely safe to say that no two agencies are the same. At least I have never found two agencies to be the same. This is the problem with so many popular...
Analyzing Agency Management Benchmarks
Feb 20 2012 // I have been analyzing agencies for a long time, and I believe it is extremely safe to say that no two agencies are the same. At least I have never found two agencies to be the same. This is the problem with so many popular...
Why Agencies Should Use Management Systems to Drive Value, Increase Profits
Jul 4 2011 // More than 25 years ago, not long after I started out in my dad’s agency, I found my way to my first agency automation user group meeting. I went because, fresh out of college, my dad agreed that I probably knew more...
Best Practices – Training and Implementation
Mar 18 2011 // We have spent the past several weeks discussing Best Practices – Standards, Procedures and Workflows. I know, you say: “My staff already knows how to use the agency management system. We have this new document...
Agency Management by TV Reality Shows
Mar 7 2011 // What Agency Owners Might Learn from ‘Kitchen Nightmares’ and ‘Undercover Boss’ Reality shows have taken over television. Every network has at least a few each week. They range from absurd spin-offs...
Kilkenny Joins IIAT as Director of Agency Management Resources
Oct 14 2010 // The Independent Insurance Agents of Texas (IIAT) and its Trusted Choice agencies announce that Todd Kilkenny has joined the association as director of agency management resources. Kilkenny will be responsible for...
2010 Education & Training Directory
Aug 16 2010 // Insurance Journal is pleased to publish the 2010 Education and Training Directory. This exclusive resource directory has been designed to help independent agents and brokers find educational and training opportunities to...
Unleash the Power of Your Computer
Aug 2 2010 // How to Gain More Hours a Day Computers should bring efficiency and save a lot of time. But they can actually waste time if you don’t use them properly. Most agencies have an agency management system and a rating...
Court-Side Lessons: Insurance Agency Management Tips Before Tip Off
Apr 5 2010 // Insurance agents might want to take notes during tonight’s NCAA championship game between Butler and Duke. While NCAA men’s basketball tournament referee and insurance agent Gary Maxwell won’t tell you...
Four Steps to Using Agency Technology for Target Marketing
Feb 7 2010 // Conducting a target marketing campaign used to be cumbersome and expensive. Today, with an up-to-date agency management system, getting started is a snap. It still takes persistence to succeed, but getting going...
Four Steps to Using Agency Technology for Target Marketing
Feb 7 2010 // Conducting a target marketing campaign used to be cumbersome and expensive. Today, with an up-to-date agency management system, getting started is a snap. It still takes persistence to succeed, but getting going...
Vertafore Releases Version 4.0 of AMS360 Agency Management System
Nov 3 2009 // Insurance industry software provider Vertafore has released version 4.0 of its AMS360 management system with advancements that promise to simplify marketing and sales tasks for the more than 2,800 agencies currently using...
Applied Launches New Agency Management System
Nov 13 2008 // Applied Systems Epic enters the insurance-selling and -servicing marketplace today, offering agents and brokers the automated system they asked for to do business now and in the future. Insurance technology company Applied...
How Independent Agencies Reduce E&O Exposure
Nov 2 2008 // 40 Risk Management Steps Independent Agents Implemented to Lower Their Risk The exclusive 2008 Insurance Journal Agency E&O Survey asked independent agents what risk management steps their agency has implemented to...
Lack of Technology Can Raise Agency E&O Concerns
Sep 22 2008 // The use of technology is interwoven into agency procedures and practices, says Sabrena Sally, senior vice president of commercial insurance with Westport Insurance Corp., a subsidiary of Swiss Re and one of the largest...
