Latest Claims Headlines

All the headlines from our Claims Topic Page, ordered by recency.

UK Insurer Ageas Uses Artificial Intelligence to Manage Motor Claims

May 19 2017 // UK insurer Ageas has begun to use artificial intelligence (AI) technology to help manage its motor claims in partnership with AI specialist Tractable. In what it describes as “a first” for the UK market, Ageas...

Toyota, BMW, Mazda, Subaru Settle Takata Airbag Economic Loss Claims

May 19 2017 // Four automakers agreed to a $553 million settlement to address class-action economic loss claims covering owners of nearly 16 million recalled vehicles with potentially defective Takata airbag inflators, court documents...

Zurich Insurance Deploys Robots for Personal Injury Claims Handling

May 18 2017 // Zurich Insurance is deploying artificial intelligence in deciding personal injury claims after trials cut the processing time from an hour to just seconds, its chairman said. “We recently introduced AI claims...

Texas ‘Hailstorm’ Litigation Bill Headed to Governor’s Desk

May 17 2017 // Legislation backed by the insurance industry and some Texas business groups that curtails the ability of policyholders to sue insurance companies over property claims following extreme weather events has passed the state...

Alternative Service Concepts Promotes Patterson to Claims Manager in Nashville

May 17 2017 // Alternative Service Concepts (ASC), a national third party claims administrator (TPA), has promoted Tracy Patterson to claims manager. Patterson will be responsible for managing a staff of ten dedicated to serving a large...

Walmart Denies Discrimination Claims by Pregnant Workers

May 16 2017 // Two former Wal-Mart Stores Inc. employees have filed a lawsuit accusing the retailer of treating thousands of pregnant workers as “second-class citizens” by rejecting their requests to limit heavy lifting,...

Chicago’s Promont Advisors, ProPoint Claims Join Doxa Insurance Holdings

May 15 2017 // Doxa Insurance Holdings LLC, an Indiana-based private equity fund focused on purchasing managing general agents nationwide, has acquired Chicago-based Promont Advisors and ProPoint Claims Services. Promont and Propoint...

Top 10 Technical Fouls to Avoid When Filing Environmental Claims

May 15 2017 // Benzinger is chief broking officer and managing director at Aon Risk Solutions Environmental Practice. Claims are where the rubber meets the road for an insurance policy. For some lines of coverage, like workers’...

Florida Lawmakers Once Again Fail to Pass AOB Claims Reform

May 15 2017 // Florida lawmakers have once again let slip an opportunity to address insurance claims abuse, as legislation failed to make it through the Senate before the 2017 legislative session ended. This is the fifth consecutive year...

Crumbling South Carolina Roads Cost State Nearly $50M in Driver Claims Since 2010

May 15 2017 // Taxpayers are spending more to settle claims for vehicles damaged and wrecked on South Carolina’s crumbling roads. The State newspaper reported that South Carolina has spent nearly $50 million since 2010 to settle...

Massachusetts Court Sides with Norfolk & Dedham in Personal Injury Suit

May 15 2017 // The Massachusetts Appeals Court has upheld a Superior Court decision that defendant, Norfolk & Dedham Mutual Fire Insurance Co., did not engage in unfair settlement practices in its handling of a personal injury claim....

Trump Claims Absolute Immunity from D.C. Wine Bar’s Lawsuit

May 11 2017 // Lawyers for Donald Trump on Wednesday said the U.S. president has “absolute immunity” from a lawsuit by owners of the Cork Wine Bar in Washington, D.C., who claim that his ownership of a nearby hotel...

Travelers’ Drone Program Is Changing the Way Its Claims Reps Do Business

May 11 2017 // Powered by InsuranceJournal.tv Travelers’ Claim University, founded in 2007, is working to change the way its claims professionals do business through the use of drones to assist in property inspection and claims...

Massachusetts Court Affirms How to Calculate Interest in Workers’ Comp Suit

May 10 2017 // The Massachusetts Appeals Court has affirmed the Department of Industrial Accidents (DIA) reviewing board’s decision in a case involving how interest should be assessed on unpaid workers’ compensation...

Munich Re & Hannover Re Results on Track Despite Higher Nat Cat Claims

May 10 2017 // Reinsurers Munich Re and Hannover Re both reported that first quarter results are on track to meet their annual targets, despite Q1’s higher level of catastrophe claims. Munich Re reported consolidated first quarter...

Neon Builds Claims Team by Appointing MS Amlin’s Coley, XL Catlin’s Sterling

May 10 2017 // Neon has completed the build-out of its claims team with the recent appointments of Gavin Coley as technical head of claims and James Sterling as claims manager for professional indemnity & financial...

Sterling Jewelers Settles EEOC Gender Bias Claims But Class Action Still Possible

May 9 2017 // Sterling Jewelers Inc. has settled claims by a U.S. agency that it discriminated against female employees in pay and promotions, but the deal will not affect a similar case brought on behalf of nearly 70,000 women who...

Will Technology Make Insurance Obsolete?

May 9 2017 // “Will technology make insurance obsolete?” That was the stark question posed by William Hartnett, a former Microsoft and ACORD executive, in his opening address to the 2017 Global Insurance Symposium, April...

Florida Lawmakers Once Again Fail to Pass AOB Claims Reform

May 9 2017 // Florida lawmakers have once again let slip an opportunity to address insurance claims abuse, as legislation failed to make it through the Senate before the 2017 legislative session ended Friday. This is the fifth...

Digital Property Inspection Startup Spex Gains J.S. Held as Backer

May 8 2017 // J.S. Held, a Jericho, N.Y.-based construction and property damage consulting firm, said it has become a majority owner in Spex, a digital property inspection and reporting platform for the property/casualty insurance...