Latest Claims Headlines

All the headlines from our Claims Topic Page, ordered by recency.

How Insurance Claims Pros Are Adjusting to Pandemic Complications

Apr 15 2020 // The coronavirus pandemic has not shut down the day-to-day business of adjusting claims, but the workload is lighter and claims managers are coping with evolving government regulations and guidelines. Crawford & Co....

California Tells Insurers to Investigate All COVID-19 Business Interruption Claims

Apr 14 2020 // California Insurance Commissioner Ricardo Lara on Tuesday issued a notice requiring insurance companies and other California Department of Insurance licensees to comply with their obligations to fairly investigate all...

Trump Tells Insurers to Pay Virus Claims If Pandemics Not Excluded

Apr 14 2020 // President Donald Trump has staked out his position in a legal battle over business-interruption claims: Unless the policy excludes pandemics, insurers should pay. Trump spoke about the issue for a minute and a half during...

Court Revives Privacy Violation Claims Against Facebook for Tracking Users

Apr 14 2020 // A federal appeals court last Thursday revived nationwide litigation accusing Facebook Inc. of violating users’ privacy rights by tracking their internet activity even after they logged out of the social media...

Mississippi Doctor Claims Voicing Virus Concerns Led to Firing in Lawsuit

Apr 14 2020 // A Mississippi doctor who was fired after raising concerns about her hospital’s safety measures in the coronavirus pandemic is now suing. News outlets reported Dr. Samantha Houston was fired from Oxford’s...

Anticipated Coronavirus Claims Scenarios Across Major Coverage Lines: Viewpoint

Apr 9 2020 // As the COVID-19 pandemic has progressed over the past several months, participants in the insurance industry have recognized the likelihood of a resulting increase in claims volume. Much of the early focus has been on the...

Canadian Insurers Hit with Lawsuit on Refusal to Pay COVID-19 Biz Income Claims

Apr 6 2020 // A class action lawsuit has been filed against Canada’s top indemnity insurers for breach of contract in their refusal to pay business interruption claims from the COVID-19 crisis. “Indemnity insurers are...

D&O Insurers Brace For Coronavirus ‘Event Driven’ Litigation

Apr 6 2020 // What may be the first U.S. securities lawsuits alleging misdeeds related to coronavirus were filed in late March — one against a cruise line and another against a pharmaceutical company that claimed to have developed...

Insurers Report Uptick in Claims Against Architects and Engineers

Apr 6 2020 // Increased billings by architecture and engineering firms generated bigger professional liability premiums in 2019 but also led to the first upswing in claims activity in several years, Ames & Gough said in a...

COVID-19 Claims to Hit Lloyd’s on Multiple Lines, Says CEO Neal

Apr 6 2020 // Lloyd’s insurers face COVID-19 related claims from approximately 14 categories of insurance, said Chief Executive Officer John Neal during a media call to discuss the market’s 2019 results. Neal said it is too...

Illinois Lawsuits Challenge Society Insurance’s Coronavirus Claim Denials

Apr 3 2020 // Two lawsuits have been filed in federal court in Illinois by a group of businesses — who were forced to close their operations by government authorities as a result of the COVID-19 pandemic — over the denial of...

This Insurance Would Have Helped in Coronavirus Crisis But Nobody Bought It

Apr 3 2020 // Like everyone else, Peter Lacovara is coping with COVID-19, working at home to limit contagion to the coronavirus and stay healthy. He’s also plugging away trying to keep businesses healthy, as well. In his role as a...

Insurers Worry About D&O Claims Against Executives From Coronavirus

Apr 2 2020 // Insurers are increasingly worried about shareholders, employees or customers bringing coronavirus-related claims against company executives and are considering excluding the virus from policies which protect the bosses,...

Chemours Claims Against DuPont Over Environmental Liabilities Left to Arbitration

Apr 1 2020 // A Delaware judge has granted the DuPont Co.’s request to dismiss a lawsuit alleging that it massively downplayed the cost of environmental liabilities imposed on spinoff company Chemours. Vice Chancellor Sam...

Massachusetts Joins Ohio, N.J. in Proposing COVID-19 Business Interruption Bill

Mar 31 2020 // Massachusetts is one of the latest states to propose legislation that would mandate insurers cover COVID-19 related business interruption claims despite virus exclusions in many policies. This comes as Insurance Journal...

Insurance Claims for February’s Australian ‘East Coast Low’ Estimated at A$794M

Mar 31 2020 // Initial insured property claims estimate for the Australian east coast low event, which hit the Australian east coast states of New South Wales and Queensland between Feb. 5-13, 2020, is estimated at A$794 million...

Lloyd’s Faces COVID-19 Claims from Multiple Insurance Lines, Says CEO Neal

Mar 27 2020 // Lloyd’s insurers face COVID-19 related claims from approximately 14 categories of insurance, said Chief Executive Officer John Neal during a media call to discuss the market’s 2019 results. Neal said it is too...

Insurer Ageas Uses AI to Create End-to-End Car Damage Assessments in UK

Mar 26 2020 // Ageas is using artificial intelligence (AI) to create end-to-end assessments and estimates of vehicle damage, which it says is a first for a UK insurance company. Ageas is using an AI solution, developed by technology...

How Policy Silence on Pandemics May Bedevil Insurers on Coronavirus Claims

Mar 26 2020 // Silence may be deadly for property/casualty insurers writing commercial insurance, an executive of an insurtech that specializes in analyzing insurance policy language suggested recently, explaining that without specific...

Texas Extends Insurance Claims Handling Deadlines for 15 Days

Mar 24 2020 // The Texas Department of Insurance reports that insurance claim-handling deadlines have been extended for 15 days as of March 20 to help insurers respond to the COVID-19 outbreak. The extension was implemented after...