Latest Policyholder Headlines

All the headlines from our Policyholder Topic Page, ordered by recency.

Washington Commissioner Adopts 3-Year Credit Scoring Ban, Proposes Transparency Rule

Feb 1 2022 // Washington Insurance Commissioner Mike Kreidler has adopted his rule banning insurers from using credit information to set auto, homeowner and renter insurance for three years. Kreidler’s rule temporarily banning...

Risky Business: Climate Change Turns Up Heat on Insurers, Policyholders

Nov 12 2021 // Tony and Jhan Dunn never thought they would leave California, where they grew up, built a life together and planned to retire. But after a wildfire swept through their Northern California town of Paradise three years ago,...

Insurers Ordered to Pay Louisiana Policyholders’ Ida Evacuation Expenses

Sep 20 2021 // Louisiana’s top insurance regulator on Sept. 7 directed insurance companies pay policyholders’ Hurricane Ida evacuation expenses. Directive 218, issued by Insurance Commissioner Jim Donelon, requires insurers...

Insurers Urged to Pay Prohibited Use Coverage to Ida-Displaced Louisiana Policyholders

Sep 7 2021 // As tens of thousands of Louisianians are experiencing hardship after Hurricane Ida in the face of evacuations, physical damage to their homes and businesses, power outages, a lack of drinking water and localized gas...

California Commissioner Issues Another Non-Renewal Moratorium to Aid Policyholders Affected by Wildfires

Sep 1 2021 // California Insurance Commissioner Ricardo Lara has issued notices to insurers alerting them to cease non-renewals and cancellations of insurance coverage for communities with wildfire emergencies. Lara’s notices...

State Fund Offering Credit Extension to Policyholders Impacted by California Wildfires

Aug 20 2021 // California’s State Compensation Insurance Fund is offering a 30-day credit extension to policyholders affected by wildfires currently burning in Northern California counties declared states of emergency by Gov.Gavin...

California Commissioner Issues Non-Renewal Moratorium to Aid Policyholders Affected by Wildfires

Aug 19 2021 // California Insurance Commissioner Ricardo Lara on Thursday issued a mandatory one-year moratorium on insurance companies from non-renewing or cancelling residential property insurance policies. The action is intended to...

Insurers: Washington Commissioner’s ‘Rushed’ Regulatory Process Will Hurt Policyholders

Aug 9 2021 // The American Property Casualty Insurance Association submitted comments in opposition to stakeholder draft regulations which will make Washington Commissioner Mike Kreidler’s emergency regulations banning the use of...

U.S. West Consumer Survey: 4-in-10 Policyholders Don’t Talk to Insurer About Wildfire Risks

Aug 5 2021 // Most residents of the wildfire-plagued Western U.S. believe in mitigation efforts, but fewer are actually taking such steps – while more than 40% have never spoken to their insurer about wildfire risk, according to a...

Hiscox Agrees to Arbitration Settlement with UK Policyholders over COVID-19 BI Losses

Jun 28 2021 // Hiscox has agreed an arbitration settlement with a group of policyholders over business interruption losses due to the government’s COVID-19 lockdown last year, the Lloyd’s of London insurer said on...

Preparing Policyholders for Catastrophic Events

Jun 21 2021 // In 2020 alone, Aon estimated that insured property losses from natural disasters in the U.S. climbed to around $74 billion in losses, much higher than the 10-year average. The only year that beats 2020 in terms of losses...

N.Y. Bill Aims to Give Policyholders Private Right of Action in Unfair Claims Disputes

Jun 10 2021 // A proposed bill in New York relating to unfair claims settlement practices would provide policyholders with a private right of action against insurers who refuse or delay payment of a claim. The bill comes as many...

Record Winter Losses Are Challenging Policyholder Relationships: Aon

May 17 2021 // U.S. insurers suffered record-breaking winter storm losses during the first quarter of 2021 while also grappling with several high-profile cyberattacks, according to a recent report released by Aon. Maybe claims...

Texas Mutual to Distribute $330M in Policyholder Dividends

May 4 2021 // Workers’ compensation insurer, Texas Mutual Insurance Co., will distribute $330 million in policyholder dividends in June, the company said. More than 57,000 Texas business owners, representing approximately 79% of...

Oregon SAIF Declares $210M Dividend for Policyholders

Mar 10 2021 // Oregon’s nonprofit State Accident Insurance Fund Corp. (SAIF) on Wednesday declared a $210 million dividend for its policyholders and acknowledged the financial toll the pandemic has taken on Oregon...

Florida Court Upholds Policyholder Right to Assign Benefits

Jan 5 2021 // An appellate court in Florida has upheld the right of policyholders to assign their right to collect benefits from an insurance claim to contractors, reversing trial court rulings in favor of insurers. The Florida 3rd...

Liquidation Requested for Texas Nonstandard Auto Insurer, ACCC

Nov 30 2020 // An application for an order of liquidation has been filed in a Travis County, Texas, district court for a Houston-based nonstandard auto insurer now in receivership. With the agreement of its board of directors, ACCC...

Insurers Powered by New Tech Ready to Assist Policyholders

Nov 2 2020 // This hurricane season has already broken several records, and it is not over yet. So far, 2020 has produced 23 named storms, including two using the Greek alphabet for only the second time in history. Nine named storms...

N.C. Judge First to Favor Policyholders in COVID-19 Closure Lawsuit

Nov 2 2020 // A judge in Durham County, N.C., has handed down what may be the nation’s first dispositive ruling in favor of policyholders in a COVID-19 business-interruption lawsuit. Superior Court Judge Orlando F. Hudson Jr....

Florida Property Insurance Market Inches Closer to Crisis – Part 1

Oct 29 2020 // After years of warnings that the Florida property insurance market was heading towards an availability crisis, many in the industry say the moment of reckoning has arrived. They blame unchecked claims litigation from...