Latest Policyholder Headlines
All the headlines from our Policyholder Topic Page, ordered by recency.
How Insurance Claims Pros Are Adjusting to Pandemic Complications
Apr 15 2020 // The coronavirus pandemic has not shut down the day-to-day business of adjusting claims, but the workload is lighter and claims managers are coping with evolving government regulations and guidelines. Crawford & Co....
California Tells Insurers to Investigate All COVID-19 Business Interruption Claims
Apr 14 2020 // California Insurance Commissioner Ricardo Lara on Tuesday issued a notice requiring insurance companies and other California Department of Insurance licensees to comply with their obligations to fairly investigate all...
Alabama Regulator Eases Process for Auto Insurers to Reduce Policyholder Premiums
Apr 14 2020 // The Alabama Department of Insurance says it will waive filing fees and allow for immediate implementation of premium reductions by insurers in an effort to provide some relief to Alabama consumers. In a bulletin issued...
California State Fund Pledging $50M for Essential Workers During COVID-19 Crisis
Apr 13 2020 // California’s State Compensation Insurance Fund announced on Monday that it will establish two new funds to support the health and recovery of essential workers and workplace safety during the COVID-19 crisis. The...
Cincinnati Insurance Companies Offering 15% Discount to Personal Auto Policyholders
Apr 13 2020 // Two property/casualty insurance subsidiaries of Cincinnati Financial Corp., The Cincinnati Insurance Co. and The Cincinnati Casualty Co., are offering a 15% personal lines auto credit for current policyholders. Personal...
Louisiana Insurance Commissioner: State Farm Cutting Auto, Homeowners Rates
Apr 13 2020 // Louisiana Insurance Commissioner Jim Donelon has approved overall base rate decreases of 3.5% for homeowners’ policies issued by State Farm Insurance Co., which follows his approval of an additional decrease of 2.3%...
Auto Insurers Offering $8-$10B in Discounts in Coronavirus Relief Effort; Updated List
Apr 13 2020 // The group of property/casualty insurers offering auto insurance premium discounts to recognize that insureds are driving less during the coronavirus crisis continues to grow, and now includes all major auto insurers. State...
Germania Insurance to Return Nearly $6M to Personal Auto Customers in Texas
Apr 9 2020 // In light of the reduction in drivers on the road due to COVID-19 epidemic, Texas-based Germania Insurance will give back nearly $6 million in credits to its personal auto insurance policyholders. The company said through...
California Supreme Court Ruling Will Enable Montrose to Tap Excess Policies
Apr 7 2020 // A decision this week by the California Supreme Court gave policyholders with long-tail environmental claims a potentially big win, finding that polices within each policy period can be vertically stacked. The decision was...
Texas Windstorm Insurer Lowers Initial Premium Amount Due; Extends Payment Deadline
Apr 7 2020 // Texas’ property insurer of last resort for wind and hail in counties along the state’s coastline is temporarily reducing the amount of premium due in order to issue a policy and providing 75 days to pay the...
Texas Mutual to Distribute $330M in Policyholder Dividends Two Months Early
Apr 7 2020 // Workers’ compensation insurer, Texas Mutual Insurance Co., will distribute $330 million in policyholder dividends to be paid out two months early than scheduled. The company has historically paid dividends in June,...
California Commissioner Orders Insurance Claim, Coverage Deadline Extensions
Apr 3 2020 // California Insurance Commissioner Ricardo Lara has issued a notice to insurers ordering them to stop enforcing policy or statutory deadlines on policyholders for claims or coverage until 90 days after the statewide...
Alabama Issues Industry Guidance on COVID-19, Classifies Insurance as Essential
Apr 1 2020 // Alabama Commissioner of Insurance Jim Ridling has asked insurers writing business in the state to consider leniency and flexibility for policyholders in light of the current coronavirus outbreak, as well as confirmed that...
Florida Regulator Outlines How Industry Can Help Insureds During COVID-19 Response
Mar 26 2020 // The Florida Office of Insurance Regulation has issued an additional memorandum related to the coronavirus outbreak to all the insurers and entities it regulates in an effort to provide general guidance on the treatment of...
How East Insurance Regulators Are Responding to the Coronavirus Pandemic
Mar 25 2020 // As insurers continue to monitor the spread and impact of COVID-19, insurance regulators across the East region of the U.S. are issuing guidance on how the industry can respond. “There is almost no aspect of the...
What State Insurance Regulators Have Asked of P/C Insurers to Address Coronavirus
Mar 25 2020 // As state insurance regulators monitor and respond to the coronavirus impact on insurance, property/casualty insurers are calling on them to coordinate their requests for data and ease up on some requirements. David A....
Former Mississippi Attorney General Hood Joins Policyholder Defense Practice
Mar 24 2020 // Former Mississippi Attorney General Jim Hood has joined Weisbrod Matteis & Copley PLLC, a litigation firm with a focus on representing policyholders affected by natural disasters. He will serve as counsel in the...
4 Things Insurance Firms Can Do to Improve Efficiency, Data Use
Mar 23 2020 // Digital transformation is making it possible for the insurance industry to engage customers with personalized interactions that lead to products and services tailored to their individual insurance needs. Unfortunately, the...
Insurers Reject House Members’ Request to Cover Uninsured COVID Business Losses
Mar 20 2020 // A bipartisan group of U.S. House members has asked insurers to retroactively recognize financial losses relating to COVID-19 under commercial business interruption coverage for policyholders. Eighteen House members made...
NY Regs Ask Insurers for Details of Business Interruption Policies in Wake of COVID-19
Mar 20 2020 // The New York State Department of Financial Services (DFS) has instructed insurers to submit details of business interruption policies that have been provided to insureds, as well as the coverage each policy offers...
