Latest Training Development Headlines
All the headlines from our Training Development Topic Page, ordered by recency.
Network Matches At-Home Insurance Retirees with Employers
Nov 1 2010 // Introducing WAHVE, Where Outsourcing Is Not a Foreign Concept Because All Workers Are from U.S. As more and more experienced insurance employees discover their retirement income isn’t what they thought it would be,...
E&O for Agents – A Necessity Even if Mistakes Don’t Happen
Nov 1 2010 // Errors and omissions insurance is available, and necessary, not just because mistakes happen. A customer’s perception can be that the reason a loss was not covered, valid or not, was the result of an agent’s...
How an E&O Claim Could Affect Agency Employee’s Career
Nov 1 2010 // Survey Finds Agencies Take a Second Look at Hiring Employees With Past E&O Histories Today’s soft insurance market, reduced commissions and a tough economy for agency owners and their clients might be adding to...
How to Conduct Annual Policy Reviews
Nov 1 2010 // Insurance Journal Webinar Instructor Balbresky Offers Tips on Effective Reviews When trying to get clients back in door for policy reviews, agents need to understand what drives that client. “People are not going to...
Massachusetts Awards $653K in Training Money
Oct 29 2010 // Massachusetts has awarded $653,000 in grant money that will be used to provide safety training to nearly 11,000 workers in the state. The money will go to 62 organizations across the state, according to the Department of...
Aspen Q3 Net Down 36% at $92.8 Million; Conference Call Today
Oct 28 2010 // Bermuda-based Aspen Insurance Holdings Limited reported net income after tax for the third quarter of 2010 of $92.8 million and operating earnings of $0.79 per diluted ordinary share, compared to Q3 2009 net income after...
Lloyd’s to Restructure Claims Management Procedures
Oct 20 2010 // Tom Bolt, Lloyd’s Underwriting Performance Director, outlined plans in a speech last week to reorganize Lloyd’s claims handling procedures. He received immediate, and no doubt expected, support from...
Allstate Looking for 40 New Agency Owners in Michigan
Oct 20 2010 // Allstate Insurance Co. said it has launched a recruitment campaign to sign on 40 new agency owners in Michigan by the end of 2011. In addition, the insurer said new and existing Michigan Allstate agencies are projected to...
In Developing Producers, a Little Help From One’s Friends Goes a Long Way
Oct 18 2010 // As John Lennon and Paul McCartney could tell you, sometimes you just need a little help from your friends. And in the insurance agency business – where building relationships are key to success – that friend...
Service Staff – Small Agencies in Small Towns
Oct 12 2010 // We have discussed how you might outsource back office work, work that is not full time, or work for which you can’t find staff. We have discussed training a receptionist how to answer a phone and handle...
Why traditional sales training doesn’t work
Oct 11 2010 // Theories are good…in theory. Hundreds of theories have been put forth on selling. I have read the books, attended the seminars, and used the techniques as a producer. Few delivered results, fewer still were effective...
Oklahoma Updates License, CE Requirements for Work Comp Adjusters
Oct 7 2010 // The Oklahoma Department of Insurance issued a bulletin reminding workers’ compensation insurance adjusters they must be licensed to operate in the state. Licensed workers’ comp claims adjusters also must...
Stronger Economic Times Add to Recruitment Challenges
Oct 4 2010 // People are a company’s greatest asset. Yet finding the right people is often challenging, particularly in the insurance industry. While the economic downturn put a hold on hiring for many firms, the seemingly steady...
For Award Winning CSR, Going ‘Above and Beyond’ is Part of the Job
Oct 4 2010 // What does it take to deliver outstanding customer service? Kimberly J. Muesse, a senior account manager with the Lockton Companies in Houston, should know. She’s won a string of awards during her 25-plus years in the...
A Wonderful Life
Oct 4 2010 // McQueary Henry Bowles Troy Soars High With Faith, Texas Values and the Ultimate Angel Investor If a creative insurance cinematographer were to capture the story of McQueary Henry Bowles Troy LLP, it might appear to be a...
Best Independent Agencies to Work For
Sep 30 2010 // The results are in from the 2010 Best Independent Insurance Agency to Work For survey by Insurance Journal. The owners of the Best Agencies to Work For in 2010 accent different programs or benefits depending upon their...
Training Part II – Small Agencies in Small Towns
Sep 29 2010 // In my previous post Training Part I – Small Agencies in Small Towns I promised that we would discuss meeting and greeting prospects and customers in your office. While we all functionally know how to meet and greet...
K&K to Provide Non-Profit Directors, Officers’ Program Through New Site
Sep 29 2010 // K&K Insurance has launched a new website offering directors’ and officers’ (D&O) coverage for not-for-profit organizations. The website offers online quoting and binding capabilities and provides an...
Lloyd’s Program Aims to Increase Claims Talent
Sep 24 2010 // Lloyd’s has announced that it will establish a dedicated program to recruit and train 50 claims professionals over the next five years, which it said is equivalent to “10 per cent of claims personnel currently...
Northwest Ohio Users Group Named ASCnet Chapter of the Year
Sep 23 2010 // The Northwest Ohio ASCnet Users Group has been honored with the Applied Systems Client Network (ASCnet) 2010 Chapter of the Year Award. ASCnet Chapters Committee chair Dianna George, manager of Corporate Training and...
