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Fostering Talent Growth Through Generational Knowledge Transfer

Apr 13 2026 // The insurance workforce is undergoing a fundamental shift. Aging demographics, evolving employee expectations, and accelerating technology adoption are converging. For insurers and brokers, this represents more than a...

Next Generation: Why Education, Culture and Opportunities for Growth Matter

Apr 13 2026 // Opportunities to grow, identifying challenges and having the ability to solve them, finding the right people and building strong relationships, and the satisfaction that comes with helping others–those are a few...

Risk Strategies Claims Ex-Employees’ Talent and Customer Raid Has Cost It $900K

Apr 8 2026 // Boston-based specialty insurance broker Risk Strategies Co. is suing two former employees and their new employer for allegedly stealing customers and poaching employees in a scheme the firm says has thus far cost it nearly...

Risk & Insurance Education Alliance Opens Nominations for Outstanding CSR of the Year 2026

Apr 7 2026 // The Risk & Insurance Education Alliance is proud to announce that nominations and applications are now open for the 2026 Outstanding Customer Service Representative of the Year competition—an annual competition...

The New CISR High School Virtual Academy Expands Access and Builds the Future Talent Pipeline

Mar 25 2026 // Innovation and retirement waves continue to reshape the insurance workforce, impacting both its size and the skills required to succeed. At the same time, the industry has long recognized the need for a strong, diverse...

Encyclopedia Britannica Sues OpenAI Over AI Training

Mar 16 2026 // Encyclopedia Britannica and its Merriam-Webster subsidiary have sued OpenAI in Manhattan federal court for allegedly misusing their reference materials to train its artificial intelligence models. Britannica said in the...

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