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Risk Strategies Claims Ex-Employees’ Talent and Customer Raid Has Cost It $900K
Apr 8 2026 // Boston-based specialty insurance broker Risk Strategies Co. is suing two former employees and their new employer for allegedly stealing customers and poaching employees in a scheme the firm says has thus far cost it nearly...
Risk & Insurance Education Alliance Opens Nominations for Outstanding CSR of the Year 2026
Apr 7 2026 // The Risk & Insurance Education Alliance is proud to announce that nominations and applications are now open for the 2026 Outstanding Customer Service Representative of the Year competition—an annual competition...
The New CISR High School Virtual Academy Expands Access and Builds the Future Talent Pipeline
Mar 25 2026 // Innovation and retirement waves continue to reshape the insurance workforce, impacting both its size and the skills required to succeed. At the same time, the industry has long recognized the need for a strong, diverse...
Encyclopedia Britannica Sues OpenAI Over AI Training
Mar 16 2026 // Encyclopedia Britannica and its Merriam-Webster subsidiary have sued OpenAI in Manhattan federal court for allegedly misusing their reference materials to train its artificial intelligence models. Britannica said in the...
Risk & Insurance Education Alliance Names 2026–2027 Leadership for CIC and Academy Boards of Directors
Mar 13 2026 // The Risk & Insurance Education Alliance has announced new executive leadership for both the Society of Certified Insurance Counselors (CIC) Board of Directors and the Risk & Insurance Research Academy Board for the...
Florida Bill Passes, Easing Agency Customer Reps’ Education Requirements
Mar 12 2026 // Florida lawmakers, with no dissenting votes, have approved a measure that would let insurance agencies’ customer service representatives bypass licensing classes if they have taken insurance courses in high...
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