Articles by Andrew G. Simpson

Simpson is a freelance writer and editor. He retired as Chief Content Officer for Wells Media Group in July, 2022 after 18 years with the company.

Be Fair to CSRs

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Insurance customer service and claims representatives may not have realized it but when they fail to do their jobs, they...

Flood News

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The good news is that the National Flood Insurance Program (NFIP) has been extended until Sept. 30, 2011. The bad...