We all know about the Pareto Principle, the 80/20 rule. It also applies when analyzing the profitability and the work...
Articles by Catherine Oak and Bill Schoeffler
As merger and acquisition consultants, we wonder how long unusually high EBITDA multiples will be paid by buyers. Most of...
The coronavirus pandemic has led to various versions of lockdowns and quarantine orders, which are now being revised during the...
What makes a good and motivating producer compensation model does not need to be rocket science. The key is to...
Life has changed for everyone since the lockdown of US citizens and businesses a few weeks ago by our local...
Account managers are the backbone of an agency. Account managers (AM) are also called customer service representatives (CSR) and are...
Regardless of agency size, sometimes it is difficult to get access to all the markets that might be needed for...
The insurance industry is so intertwined into the economy and society, that just about any noticeable change in either will...
As the M&A frenzy continues, buyers keep pushing the envelope when it comes to agency value. The private equity firms...
The workforce is faced with a generation gap. Baby boomers are retiring at the rate of 10,000 per day. Generation...