Loss Control Results Usually Require Disclosure. An agency that uses non-carrier loss control services, regardless of whether it is a...
Articles by Chris Burand
What is the quickest way a consultant can raise the ire of agents everywhere? Write an article stating producers have...
Producers Not Having Adequate Knowledge of their Clients’ Industry. An agency can have all the right procedures and even follow...
Offering Cyber Liability. Almost without exception all businesses need cyber liability coverage today and yet relatively few have this vital...
Policies Subject to Audit. Audits are one of the few E&O exposures agencies have that do not involve a claim....
The insurance agency distribution system model was built around 1900 and is still amazingly similar to agencies of 100 years...
Accepting Payment After Hours. Many agencies continue to accept premium payments even when closed. Customers put their payments through mail...
Claims Draft Checks. Not many agencies have claims draft authority any longer, which I consider a positive change relative to...
AOR/BOR Procedures for Benefits. For some unknown reason, I continually find Benefits Producers thinking the P&C AOR/BOR procedures are not...
Inflation Factors on Personal Lines Property. Some personal property forms lack automatic inflation adjustments that increase the structural limit annually....