Mailing Certificates of Insurance. You should always do what companies tell you to do because they always look out for...
Articles by Chris Burand
I wrote two columns in the summer of 2012 that elicited more online comments and emails than any article, out...
A huge amount of press has been devoted to how important price is to insurance buyers — and it clearly...
Privacy Compliance. It’s not serious until you get caught, right? The normal individual human reaction to complex laws and laws...
Carrier Rating Notifications. What responsibility does an agency have to notify clients of carrier ratings? On new business, it is...
Personal Lines Liability Limits. If an agency has only offered a client $100,000 liability and they have a $300,000 claim,...
A huge amount of press has been devoted to how important price is to insurance buyers – and it clearly...
E&S Binding Limits. Extremely few, if any, retail agencies have any binding authority whatsoever with their E&S brokers. This is...
AOR/BOR Procedures. If the current agent is so good, why is the insured moving their policy? AOR/BOR selling strategies have...
Some inside knowledge and a lot of experience strongly suggests that many agencies and brokers are cutting processing corners. I...