Record Retention. It’s not as simple as everyone thinks. Significant and dangerous myths exist relative to this increasingly important topic....
Articles by Chris Burand
Felony Background Checks. An important step in hiring people. If an employee has a felony conviction and the agency has...
Flood Insurance. Who Ever Said Mortgage Companies Know Everything About Flood Insurance? In agency after agency I visit, flood insurance...
“So baby, let’s sell your diamond ring Buy some boots and faded jeans and go away This coat and tie...
Job Descriptions. A simple solution to minimizing E&O exposures. One of the most significant E&O exposures is literally a “he...
Agency Catastrophe Plans. How to keep a catastrophe from becoming an even bigger catastrophe. I don’t know who said it,...
Bond Specifications & Company Ratings. Do you check? When commercial clients need a bond, they almost always have a contract...
Binder Knowledge. What is a binder? I ask this question of most agency staff and many producers I interview. Less...
If you haven’t heard the news, the federal government is a little short of money after racking up multiple annual...
Out of Office Expectations Does your voice mail tell callers you are out-of-office and will return their calls when you...