Very often in agencies I see, parents and their child/children make a spoken, but not formal, agreement for the child/children...
Articles by Chris Burand
Below are four agency E&O tips, taken from Chris Burand’s E&O Blog found exclusively on InsuranceJournal.com. Divorce In personal lines,...
Review Your E&O Carrier’s Requirements for Carrier Writing Standards. There’s a myth going around that if an agency writes with...
Proper Authorization. I recently saw a situation where, in a divorce, one spouse deleted the prized vehicle of the soon...
I have spoken at more than 200 insurance industry events. I have met with thousands of agency owners, producers and...
Binding Summaries. A significant risk unrecognized by most producers and CSRs is the risk of being sued by the agency’s...
Discussing Claims with Insureds. A common and often key personality trait of CSRs and producers is that they are people...
Unexpected Staffing Issues do cause E&O claims. Staffing is not usually the title of a PowerPoint slide in an E&O...
I have had considerable experience working with agency owners who were divorcing someone: a spouse, family member, business partner or...
Staff Licensing. Staff licensing may seem like such an obvious topic that it does not deserve even to be discussed...