Articles by Chris Burand

Burand is the founder and owner of Burand & Associates LLC based in Pueblo, Colo. Phone: 719-485-3868. E-mail: chris@burand-associates.com.

Guest Post: Reading Forms: Is It Really Necessary?

We are grateful for friend of the Academy, Chris Burand, President of Burand & Associates, LLC for this timely article. Thanks, Chris! Now, let’s get to his question: Is it really necessary to read forms? Of course not! Lots of …

The Lowdown: The Silent Battle Between Agencies and Companies

P&C insurance companies are scared. Not all are scared, of course. Some are big enough, some are smart enough, and others are ignorant enough to not be scared about the future of insurance distribution. The ones that are scared are …

How Errors & Omissions Lawsuits May Change

Artificial Intelligence and Private Equity Investments Will Play an Increasing Role Plaintiff attorneys, at least the smart ones, must make sales decisions, too. Whereas a smart producer will create a pipeline that filters prospects by probability of a sale, plaintiff …

The Power of Trust and the Value of an E&O Audit

I have been completing E&O audits for almost 25 years now. My first experience was one of the oddest because my trainer had me watch him complete 1.5 audits. Halfway through the second audit, he turned it over to me …

A Regulatory Sandbox for Insurtechs?

A Regulatory Sandbox is the title given to the concept that regular regulations should not apply to insurtech companies. The reasoning is that technology can provide a better consumer experience than traditional carriers and distributors, particularly if the insurtech company …

How Property/Casualty Insurance Is Becoming Less Valuable

I wrote about this some months ago and received many interesting comments. I decided to follow up on the same subject because it is so important. Value is a relative term often specific to a given asset. For example, if …

How States Differ in Responding to Coverages and Their Application

I have done a tremendous amount of errors and omissions (E&O) work over the years, including serving as approved and accredited auditor for two major E&O carriers, a certified E&O instructor, an author of an E&O book and more. Through …

Why It’s Important to Understand Your Carriers

I have been analyzing the insurance industry and individual insurers and agencies for a long time now. When I started analyzing the industry, I never imagined, and I have not met any industry veterans who could imagine, this industry having …

Most of the Time, Nothing Goes Wrong and This Is a Big Problem

In Ernest Hemingway’s “The Sun Also Rises,” a character, Mike, was asked how he went bankrupt. “Two ways,” Mike said, “Gradually and then suddenly.” Every agency owner with whom I’ve worked and whose agency went insolvent described their demise similarly. …

5 Ways to Put Customers First and Ice the Cake with Insurtech

I was surprised to learn I was named one of the 50 most influential people in the United States/Western Europe for Insurtech. The fact that I was the only person, I believe, listed who makes their living on their own …