February 16, 2021
It’s been a year now since we came under the relentless domination of the coronavirus. After all this time, the picture isn’t pleasant. The end is uncertain and the implications for the future are far from clear. McKinsey reports that …
January 22, 2018
Since New Year’s resolutions have a 48-hour shelf life, many people don’t even bother with them. Here is a different approach: five ways to improve performance by focusing on results-changing behaviors. 1. Try something new. In their “Habits Across the …
January 2, 2018
Since New Year’s resolutions have a 48-hour shelf life, many people don’t even bother with them. Here is a different approach: five ways to improve performance by focusing on results-changing behaviors. 1. Try something new In their “Habits Across the …
May 16, 2017
Salespeople are always alert for “buying signals,” those indications that the customer is ready to say yes. When this happens, the savvy salesperson knows it’s time to stop talking and ask for the order. But salespeople often miss the warning …
October 18, 2016
“Martha has so much going for her, but she could be doing so much more for herself.” How many people do you know or work with like that? What keeps us from getting to where we want to be or …
June 20, 2016
It took a long time but it had to happen. And it did. Finally, there are schools, summer camps and weekend experiences where kids learn how to tinker. This is far from what some call “futzing around” and others label …
December 16, 2015
Every year, we do it on the same day at the same time. The instant the calendar changes from the old year to the new one, we convince ourselves that this year will be different. We’re going to do everything …
November 16, 2015
Every year, we do it on the same day at the same time. The instant the calendar changes from the old year to the new one, we convince ourselves that this year will be different. We’re going to do everything …
June 1, 2015
There are a few star performers in sales. The other 99 percent fall on a continuum from very good to poor. While this isn’t news to anyone, the common approach is to hold up the 1 percent as models for …
December 15, 2014
Most companies want to support charitable and civic organizations and causes. At the same time, the stream of donation requests can be overwhelming, particularly because no one likes saying no. Plus, the pressure comes from all sides – customers, politicians, …